From Chaos to Clarity – Systems Thinking for Complex Problems
Date: 18 October 2024
Location: Singapore, In-person
Time: 9am – 5pm
In today’s world, we work in systems because they are force multipliers. Unfortunately, systems are also problem multipliers. When your system gets more sophisticated, so do your problems (become more complex). Yet we tend to apply simplistic, reductionist thinking to manage complex issues. The net results – much like 6 blind men each feeling a part of an elephant, “What is the real problem?” becomes a common refrain at senior management.
Instead, what we need is an elevation of our thinking skills – we need the ability to see systems in action, the connectivity and interaction of visible and invisible forces that contribute to a complex issue. In short, we need to see Systems.
Systems Thinking is the discipline that enables one to be aware of, to diagnose, and ultimately, to manage a system effectively and efficiently. It enables us to see the big picture, the components, as well as the connections in between. Systems Thinking is both the art of adopting a systems-level approach, as well as the suite of tools to generate and capture the wisdom of such discussions.
Why is it important?
We all work in systems – and if you cannot properly diagnose and manage the system, it will manage and overwhelm you.
Learning outcomes
This 1-day From Chaos to Clarity – Systems Thinking for Complex Problems
class will enable participants to:
- Appreciate the Big Picture as well as the interconnections of Systems
- Be able to ‘Ask 5 Whys’ at a deeper level
- Appreciate the circular nature of complexity
- Reveal root cause hidden amongst various symptoms
- Approach problem solving on a holistic, elevated level
TAN HONG WEE
ORGANISATION DEVELOPMENT CONSULTANT
SYSTEMS THINKING, TEAM EFFECTIVENESS, COACHINGEFFECTIVENESS, COACHING AND FACILITATIONAND FACILITATION
Tan Hong Wee is an Organisation Development Consultant specialising in Systems Thinking, Team Effectiveness, Coaching and Facilitation.
Throughout his 25 years as a Naval Officer in the Singapore Armed Forces, Hong Wee has been a leader – his appointments include Commanding the Navy’s largest squadron of ships. During his final tour, Hong Wee was selected to join the SAF Centre for Leadership Development, where he was the Subject Matter Expert in Systems Thinking, Team Effectiveness, Coaching and Facilitation. During his tenure, he designed and implemented the flagship Command Effectiveness Process, pioneered Systems Thinking education and application, and systematized the education of Coaching and Facilitation throughout the SAF. He was the chief administrator for the SAF’s capstone Leadership and Organisation Development programme.
Since leaving the SAF, Hong Wee has been active in facilitating Systems Thinking application – clients include Khoo Teck Puat Hospital, Defence Science Organisation, ST Electronics, Citibank, ABB, Singapore Police Force and Agri- food and Veterinary Authority (AVA) of Singapore. These are not just learning workshops, but include applying Systems Thinking to real workplace issues.
Hong Wee is a published author with 2 books to his name:
Hong Wee was educated in Cambridge University, UK as a Mathematician. He later received a Masters of Science (in Systems Engineering) from the Naval Postgraduate School, Monterey, USA. He is an Associate Certified Coach with the International Coach Federation.
Agenda
Please contact
Masterclass Registration Team
Tel: +65 6692 9031
lhds@lighthousemedia.com.sg
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LIMITED TIME OFFER
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Singapore, In-Person
18 October 2024, 9am – 5pm
Early bird rate ends on 30 August 2024
SGD 799 599
*9% GST applies to Singapore based companies and individuals.
**Group discounts applicable.
- All bookings are final.
- Should you be unable to attend, a substitute delegate is welcome at no extra charge.
- HRO Masterclass Series cannot provide any refunds for cancellations.
- HRO Masterclass Series reserves the rights to alter the programme without notice, including the substitution, amendment or cancellation of trainers and/or topics.
- HRO Masterclass Series is not responsible for any loss or damage as a result of a substitution, alteration, postponement or cancellation of the event.