Leadership Excellence

Feedback & Coaching

Building High Performance Teams

Engaging Your Team

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Overview

Elevate your leadership expertise with our interactive virtual series on Leadership Excellence. This series of three targeted masterclasses designed for leaders, managers, and HR professionals looking to enhance their leadership skills, build high-performance teams, and improve employee engagement. Each masterclass is a concise, 1.5-hour virtual session to ensure a focused and interactive learning environment. You’ll acquire actionable insights that you can instantly apply in your role. The virtual format offers both flexibility and convenience, ideal for busy professionals like you!

Introducing the three-part series:

Feedback & Coaching

Feedback & Coaching is designed to hone two crucial leadership skills: providing effective feedback and coaching team members. These skills are essential for any leader looking to enhance team performance and foster individual growth.

Key learning outcomes:

  • Deliver clear, effective feedback using the CRISP model.
  • Master essential coaching skills and apply the GROW model.
  • Foster a collaborative, growth-oriented team environment.
  • Implement strategies immediately to enhance team performance.

Who should attend:

  • Leaders and Managers: Those responsible for guiding teams and providing feedback.
  • Aspiring Leaders: Individuals preparing for leadership roles who want to develop coaching skills.
  • HR Professionals: Those looking to enhance employee development and performance management strategies.
  • Team Leads: Anyone overseeing team members and seeking to improve communication and support.

Pre-work:

  • None essential. But it would be helpful if participants came to the session with a particular individual in mind upon whom they would like to apply the skills learned – either in terms of feedback or in terms of coaching support.

 

Agenda

Key Sessions:

  • Addressing leadership challenges and the coaching paradigm.
  • Explore constructive vs. correctional feedback, handle difficult conversations, and use the CRISP model.
  • Differentiate coaching from other approaches, understand coaching principles, and review core skills and models, including GROW.

Key Outcomes:

  • Understand how to lead and coach effectively, focusing on problem-solving.
  • Master techniques for giving effective feedback and preparing for challenging conversations.
  • Gain insights into coaching principles, techniques, and practical models for effective coaching.

Building High Performance Teams

Building High Performance Teams is designed for leaders and managers who either currently lead teams or are preparing to move into team management roles. The masterclass will explore the essential elements of high-performing teams, emphasising why they are critical to organisational success and how to cultivate and sustain them.

Key Learning Outcomes:

  • Identify Traits: Recognise what makes a team high-performing.
  • Apply Models: Use Tuckman’s, Maslow’s, and Five Dysfunctions models to enhance team dynamics.
  • Build a Dashboard: Develop a list of key characteristics and strategies for high performance.
  • Implement Strategies: Apply best practices for values, culture, and incentives to boost team success.

Who Should Attend:

  • Current Leaders and Managers: Those managing teams or looking to improve team performance.
  • Aspiring Leaders: Individuals preparing for roles with team management responsibilities.
  • HR Professionals: Those involved in team development and organisational performance.
  • Team Leads: Supervisors seeking to enhance team dynamics and effectiveness.

 

Agenda

Key Sessions:

  • Define high-performing team traits and examine foundational models.
    • Models Covered:
      • Tuckman’s Model: Understanding team dynamics through forming, storming, norming, and performing stages.
      • Maslow’s Hierarchy: Applying Maslow’s principles to team performance and motivation.
      • The Five Dysfunctions: Identifying and addressing key dysfunctions that hinder team effectiveness.
  • Create a dashboard for high-performing team characteristics and strategies to develop and sustain them.

Key Strategies:

  • Values: Importance of core values in driving team success.
  • Organisational and Team Culture: Building trust, transparency, and selflessness within the team.
  • Leadership Behaviour: Impact of leader and manager behaviour on team performance.
  • Incentives: Structuring individual and team incentives to align with performance goals.

Key Outcomes:

  • Gain a comprehensive understanding of what makes a team high-performing and how these models explain team function.
  • Learn to build and maintain high-performing teams by implementing effective strategies and practices in values, culture, leadership, and incentives.

Engaging Your Team

Engaging Your Team is designed for leaders, managers, and HR professionals aiming to enhance employee engagement within their organisations. The session will cover the fundamentals of employee engagement, explore its significance, and provide practical strategies to improve it.

Key Learning Outcomes:

  • Define and understand employee engagement.
  • Apply Maslow’s hierarchy to boost engagement.
  • Identify key attributes of effective engagement.
  • Develop strategies to enhance engagement.
  • Recognise and mitigate risks of over-engagement.

Who Should Attend:

  • Leaders and Managers: Those with direct reports seeking to improve team engagement.
  • HR Professionals: Individuals aiming to enhance organisational performance.
  • Team Supervisors: Those responsible for driving employee motivation and engagement.
Agenda

Key Sessions:

  • Explore the definition of employee engagement and its significance.
  • Additional factors needed to leverage engagement for organisational benefit.
  • Identify and define key attributes of effective employee engagement.
  • Develop strategies and enablers to enhance employee engagement, supported by relevant models.
  • Examine potential risks of overemphasising employee engagement.

Key Outcomes:

  • Understand the core concept of employee engagement, its importance, and the factors needed to make it effective.
  • Collaboratively build a comprehensive list of attributes that characterise strong employee engagement.
  • Create actionable strategies and identify key enablers to boost employee engagement based on established models.
  • Recognise and address the dangers of trying too hard to engage employees, ensuring a balanced approach.

David Holloway

Consultant

Throughout an extensive career in Australia, Asia Pacific and the United States, David has held sales, human resources, legal and leadership roles, and has worked extensively as a facilitator, coach and consultant. A trained lawyer with an MBA, David is passionate about leadership, sales and personal development, and about the intersection of corporate strategy and human capital.

David’s facilitation work spans a broad range of content such as sales, leadership, executive presence, managerial skills and communication, and he has coached executives and teams in these areas extensively. He has worked with a large range of clients such as Deloitte, Bank of America Merrill Lynch, Nomura, Ogilvy, HSBC and Lazard.

 

Why you should attend

  • Quick, Targeted Insights: Bite-sized virtual masterclasses deliver focused learning with minimal time commitment, perfect for busy professionals like yourself.
  • Enhanced Engagement: Short, concise sessions keep participants attentive and engaged, ensuring effective knowledge retention.
  • Flexible and Convenient: Easily fit into tight schedules and accessible live or on-demand, offering flexibility in learning.
  • Cost-Effective: Efficient to produce, allowing for frequent sessions that keep teams up-to-date without breaking the budget.
  • Continuous Learning: Regularly scheduled masterclasses provide ongoing education, helping participants stay current with the latest trends and practices.
  • Scalable Training: Ideal for delivering consistent, impactful training across larger teams or organisations.

Please contact

Masterclass Registration Team
Tel: +65 6692 9031
lhds@lighthousemedia.com.sg

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LIMITED TIME OFFER

Day(s)

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Hour(s)

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Minute(s)

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Feedback & Coaching

18 November 2024, Virtual
10am – 11.30am GMT+8, 1.5 hours

Early Bird till 30th of September 2024

USD 99 79

BUY NOW

Building High Performance Teams

19 November 2024, Virtual
9am – 10.30am GMT+8, 1.5 hours

Early Bird till 30th of September 2024

USD 99 79

BUY NOW

Engaging Your Team

19 November 2024, Virtual
11am – 12.30pm GMT+8, 1.5 hours

Early Bird till 30th of September 2024

USD 99 79

BUY NOW

*9% GST applies for Singapore-based companies and individuals.
**Group discounts applicable.
*** This course is HRDF claimable for Malaysian-based companies.
****The mode of delivery for this virtual class is Zoom.

  1. All bookings are final.
  2. Should you be unable to attend, a substitute delegate is welcome at no extra charge.
  3. HRO Masterclass Series cannot provide any refunds for cancellations.
  4. HRO Masterclass Series reserves the rights to alter the programme without notice, including the substitution, amendment or cancellation of trainers and/or topics.
  5. HRO Masterclass Series is not responsible for any loss or damage as a result of a substitution, alteration, postponement or cancellation of the event.