The Key to Successful Change Leadership : Emotional Intelligence


In the corporate world, executives hold the opinion that IQ gets you hired, but EQ gets you promoted. The benefits of being emotionally intelligent contribute to personal success in business and all other aspects of life.

The ability to manage personal responses to change and to build resilience to change are vital in ensuring leader and manager effectiveness.

Change often involves a shift away from the safety of our comfort zone. As humans we enjoy routine, but can be thrown when this routine is threatened and we need to change. This is true at work and in our personal lives.

Being emotionally intelligent is an essential component to building resilience for mental health and successfully managing change. Emotionally intelligent leaders and managers are also able to help others manage difficult change.

This 1 day masterclass will equip participants with the necessary understan

Key learning outcomes

  • Lead with greater empathy and increase their self-awareness in their role as a leader and how their delivery has a direct impact on the team’s performance
  • Shifting of mindset from one which is individually focused on tasks to one which embraces others feelings, within the team and across the team
  • Improve team effectiveness and capability through your people
About the trainer
About the trainer

Jenna Oh

Talent Development | Leadership Coach

Comet Coaching & Consulting

Jenna has working experience in both small enterprise and multinational corporation (MNCs), where she succeeded in leading several transversal positions, in business & talent development. An action orientated self-starter, she has lived and worked in an international environment. Her career started in boutique management in the retail industry where she learnt the ropes of being an entrepreneur and how to motivate a team to achieve the business objectives. Intrigued by broader business strategy, she assumed a role in regional marketing for APAC. Jenna enhanced her business acumen in retail management and customer relationship management with a French leading luxury House where she spearheaded a CRM initiative that inspired other markets to implement it in their region.

Her passion for people led her to diversify her capability in learning and development, where it evolved into a regional L&D lead for strategy and on the ground as a field coach. Recognized by headquarters as the ‘Go To’ person for best practices, her versatility and strong contribution across departments led her to be nominated for a new challenge in a high growth region as the head of human resources for SEA & Oceania. During her tenure the staff strength grew by +75%. Her rich and wide experience demonstrates a strong transversal & people agility with 360 degrees view of the business. As a member of the Regional Exco she served as a trusted advisor to the senior management team.

Currently an independent Talent Development professional, Jenna provides bespoke learning and talent development services to individuals as well as organizations. Her clients include the social services enterprise (NVPC), tertiary institutions (SIM), SMEs and MNCs (Cartier, CHANEL) in the luxury sector.

Jenna holds a Master of Business Administration (MBA) from the University of Sheffield, U.K. and is an Associate Certified Coach with the International Coaching Federation. In addition, she is a certified Emotional Intelligence Facilitator and Neuro Linguistic Practitioner.


"Jenna is a truly people person. She is a natural coach in her approach. She is a person who always gives you time in order to understand you first and foremost. Then, she can help you to tackle the issues right at the point which sometimes you never notice"

Managing Director, Cartier

“We worked together in Richemont when she was a Senior HR Manager for Cartier. Though we came from different industries, trainings and background, we still worked well because she was well rounded and able to engage in a wide range of topics. She has a great personality of patience, maturity and always listening, which makes her a great coach.”

Regional HRBP, Richemont

“Jenna Oh is an excellent Coach. She is naturally gifted in this regard. I have been a classmate of Jenna's for two coaching programmes, and have had the privilege of being coached by her. Jenna Oh is down to earth, understanding and insightful. She has a wealth of international work experience, particularly in Human Resources, so she brings a world view to the table. Always warm and friendly, she will draw out the best in you, and help you realise the best that you can be. Jenna Oh is the Coach for stepping up in your career and life. "

Career Alignment Coach, Aligning career aspirations

  • Definition & components of EQ
  • Importance in Leadership & Change Management
  • Developing EQ
  • Practical strategies for develping EQ in leadership
  • Cultivating self awareness as a leader
  • Recognising and managing emotions in self & others
  • Understand emotional dynamics of change
  • Practicing EQ in leadership
  • Reflection & Action plan

Please contact

Masterclass Registration Team
Tel: +65 6692 9031

Request For Brochure

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Register today









Virtual ***

31 Oct & 1 Nov
Half-days (9am -12.30pm on both days)
Early Bird till 30th of Aug 2024

USD 829 629

*9% GST applies to Singapore based companies and individuals.
**Group discounts applicable.
***The mode of delivery for this virtual class is Zoom.

  1. All bookings are final.
  2. Should you be unable to attend, a substitute delegate is welcome at no extra charge.
  3. HRO Masterclass Series cannot provide any refunds for cancellations.
  4. HRO Masterclass Series reserves the rights to alter the programme without notice, including the substitution, amendment or cancellation of trainers and/or topics.
  5. HRO Masterclass Series is not responsible for any loss or damage as a result of a substitution, alteration, postponement or cancellation of the event.