Unconscious bias and empathy

Date: 15 August 2024, 9am -12pm
Location: Singapore, In-person

Our popular Unconscious Bias Boot Camp is a thorough examination of UB and how it could be affecting your work and concludes with a draft action plan for you to further develop with your people to implement positive changes to encourage unity, and productivity, staff retention, and an enviable work environment.

Key Takeaways

  • A functional understanding of Unconscious Bias and its ramifications as well as benefits
  • Increased authority and authenticity in your approach to UB and being the Change Agent for a positive culture
  • Techniques & methods to increase awareness and empathy for your people
  • The Language – both verbal and non-verbal – that minimizes bias
  • A quick guide on how to bring a sustainable cultural change in the organization


The program/agenda includes:

  • Defining Unconscious Bias: An examination of the 9 prominent Unconscious Biases and their permutations in the workplace
  • Awareness: Explore ways to embrace acceptance while staying authentic to yourself
  • The Language: A look at the common language used in your organization and its appropriateness in consideration of creating a non-biased environment. More importantly, we take a look at non-verbal language and the role it plays in bias.
  • Active Listening: Practical and achievable exercises to improve your active listening skill in your leadership role
  • Social Conditioning: Understand how our social conditioning can translate into Bias and how we can re-train our brain for the workplace to be more inclusive and empathetic to others
  • Strategies for disrupting unconscious bias: Brainstorm and consider an MoU for immediate and long-term plans for your workplace

Rayana Pandey

A former editor of Marketing Magazine Singapore and a marketer, Rayana Pandey has over 15 years of work experience in theatre, and media & communications, out of which the 10 were in Singapore and Southeast Asia.
She is an accomplished theatre and film actor, emcee, corporate trainer and founder of Möbius Strip Productions. In Southeast Asia, Rayana organized and hosted over 150 business conferences, and was marketing and artistic director of DASTAK- Singapore's only Hindi Theatre Festival. In 2018, she returned to Mumbai and set up the company. In its first 12 months, the company has already worked with clients such as Tata Play, Tessolve Indian Oil, IFFCO, MakeMyTrip, GAIL, Coal India and is SHRM's Master Facilitator. Rayana is also a CMO Asia's Women Leadership Excellence Award winner and trained over 5000 individuals till date.


“It was a brilliant collaboration with Rayana Pandey, curating and co- facilitating our #consiousinclusion program "Respect in the Workplace" for MW APAC last week in Bangkok for our #diverseleadership community from the MW APAC region and a few key leaders from global. I had never met Rayana Pandey before, and we worked remotely, pulling this program together. I must say, Rayana Pandey gave us absolute confidence and understanding of the expectation, desired outcome, the engagement we anticipated, and aligning the delivery of the program to our global DEI strategy, principles, language, and inclusivity agenda from the very start of our engagement. Say no more; Rayana Pandey has a magical way of delivering the program. She was natural and comfortable engaging approximately 70 diverse leaders in one room with so much energy, enthusiasm, and engagement through an inclusive theater-based approach and activities across all modules and segments of our program. The room was filled with life, laughter, and connections as we celebrated conscious inclusion and a taste of diversity!”

Gayatheri Silvakumer Chief Talent Officer, APAC McCann Worldgroup

“I had the pleasure of engaging Ray as a learning partner for a leadership training program focused on the art of execution. Ray’s training session was nothing short of outstanding. Her engaging approach, coupled with well-planned and fun activities directly tied to the learning outcomes, left a lasting impact on our leaders. Ray’s expertise and ease of collaboration made the entire program’s organization a seamless experience. The leaders in our organization not only enjoyed her session but also gained valuable insights into the art of execution, which will undoubtedly benefit our teams moving forward. Ray’s dedication to delivering high-quality training is commendable, and I wholeheartedly recommend her as a facilitator for any learning and development initiative. Her ability to connect with the audience and make the learning experience enjoyable is truly exceptional. It was a pleasure working with Ray, and I wish her the best.”

Satish Vijayakumar, Assistant General Manager – Talent Development at AGS Health

“The theatre was always nice to watch sitting down in an auditorium, but the two-day insight into what goes behind those lines, lights, actions, and script was only possible because of Ms. Rayana. She gave valuable expert tips and tricks to be utilized in our training. I have now applied many of the things that have made my training more interesting and engaging.”

Asmita Narota, Assistant Manager Customer Services at Akasa Air, Ex Spicejet Instructor for APS

“I was fortunate to attend one of the “WE CAN” sessions conducted by Rayana Pandey. She is an amazing Trainer, who has the expertise and skills to influence and engage her audience. The tips she gave on personal branding were simply superb. Thanks Rayana.”

Malathy Amin, IIMK/Data Science/Fintech/Finance/Tax Professional

“Rayana has been instrumental in giving insights into being mindful and how to have an emotional balance. The techniques provided by Rayana have helped me understand mental health and be a more balanced human being. Thanks a ton, Rayana. I wish you continue this journey and transform many more such lives.”

Meenakshi Pramod, Assistant Quality Assurance Manager, Tata Play Ltd

“Rayana has been the go-to person for anything on Personal Branding. I have seen her conduct sessions virtually with a few participants as well as sessions with 500+ people in the auditorium. Her style of content delivery is unmatched. She brings her vast experience from the theater world to put across her point in a very engaging fashion. Would highly recommend her for sessions on similar topics.”

Sumant Kunte, Specialist -Talent Management, GTML

“There are a few people who can mesmerize the audience in front of them. I believe Rayana is one of them. I was lucky enough to attend one of Rayana’s sessions on “Personal Branding and Internal Networking” organized by my organization. It was so helpful, engaging, and energetic. She is so eloquent and friendly that one can easily interact with her. I highly recommend Rayana and wish all the best.”

Sayak Ghosh, Research associate | Clinical Bioanalytics | Biologics | M.Sc.

“I was lucky to attend a seminar by Rayana in Hyderabad, I have attended many seminars on topics like body language and public speaking but I could say this one was the best. She is full of energy and has a dynamic personality. l have learned a lot from that single session. Very easily I realized the importance of expressions, not only in theatre but in our daily lives as well. I strongly recommend her for personality development sessions and for overall grooming.”

Dr.Priyanka Dey, AGM, Zoology Faculty Infinity Learn, Ex-Byju’s, Ex-Gradeup, Ex- Allen faculty

Please contact

Masterclass Registration Team
Tel: +65 6692 9031

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Singapore, In-Person

15 August 2024, 9am -12pm
Early Bird till 31st of July 2024

SGD 799 599

*9% GST applies to Singapore based companies and individuals.
**Group discounts applicable.

  1. All bookings are final.
  2. Should you be unable to attend, a substitute delegate is welcome at no extra charge.
  3. HRO Masterclass Series cannot provide any refunds for cancellations.
  4. HRO Masterclass Series reserves the rights to alter the programme without notice, including the substitution, amendment or cancellation of trainers and/or topics.
  5. HRO Masterclass Series is not responsible for any loss or damage as a result of a substitution, alteration, postponement or cancellation of the event.